Create digital tenancy handover protocols

Handover protocol software and app for real estate – move-in, move-out, sales and property inspections in one guided flow.

With Protocol you create, sign and archive real-estate protocols digitally: protocol templates, checklists, photos, videos, defects and digital signatures – in one software platform, mobile as an app.

Everything for real-estate documentation

Create digital tenancy handover protocols with handover protocol software and app – capture, document, sign and archive, including templates for handover, take-back and inspections.

Photos, videos and scanner

Capture unit and building conditions quickly and clearly.

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Objects & portfolios

Units, commercial spaces and assets with areas, equipment and defects.

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Your brand on every protocol

Logo, colours and protocol templates – consistent across your property team.

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Checklists for handover & take-back

Tenancy handover protocol templates and inspection templates – ready for move-out and portfolio work.

Checklist

Electrical installations
Smoke detectors
Windows and doors
Wall and ceiling
Floor
Lighting
Inventory
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Handover and take-back protocols

Create handover protocols digitally in software and app – text blocks, signature, offline on site.

FINISH PROTOCOL
PROTOCOL
SUMMARY
Handover Protocol xxTNv-QzHI-gL3-qtK7
| RENTPRO

Handover Protocol

Move-in documentation
Oakwood Drive Residence - Feb 12, 2026, 10:05

This handover protocol documents the condition of the object at the time of handover. It serves as a legally traceable source of evidence and information for the creator, the parties involved, and authorized third parties.

Single-family house
Object:
Oakwood Drive Residence
Object ID:
PROP-2001
Address:
12 Oakwood Drive, London SW1A 1AA, United Kingdom
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Modules for rental workflows

Landlord confirmation, deposit settlement, self-service and data import.

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Property teams

Multiple devices, permissions and scheduling for your staff.

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Archive for tenancy records

Revision-safe S3 archive – protocols and media available long-term.

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Self-service protocol

Share and create protocols via web link — no on-site appointment needed!

Self-service protocols let you create protocols without a personal appointment. Recipients get a link and capture details, photos and answers themselves in the browser. The finished protocol is imported automatically and ready to use straight away.

  • • Less effort for handovers, inspections and checks
  • • Participants capture the data themselves in the browser
  • • Uses your existing checklists and object structure
  • • Protocol saved automatically and ready to reuse

From handover to deposit – in 6 steps with web and app

Evidence-based real-estate documentation in one flow

Create units and appointments on the PC

In the web console you create objects with addresses and contacts and schedule handover or take-back appointments – conveniently on the desktop before on-site condition capture starts.

Capture the unit condition on site

Object condition is captured with areas, equipment, metering devices, checklists, photos and videos and defects. Data capture can be done offline.

FINISH PROTOCOL
PROTOCOL
SUMMARY
Handover Protocol xxTNv-QzHI-gL3-qtK7
| RENTPRO

Handover Protocol

Move-in documentation
Oakwood Drive Residence - Feb 12, 2026, 10:05

This handover protocol documents the condition of the object at the time of handover. It serves as a legally traceable source of evidence and information for the creator, the parties involved, and authorized third parties.

Single-family house
Object:
Oakwood Drive Residence
Object ID:
PROP-2001
Address:
12 Oakwood Drive, London SW1A 1AA, United Kingdom

Review the handover or take-back protocol

The created protocol can then be reviewed by participants – on the creator’s device or via QR code on the participants’ own devices.

John Smith

Tenant

Signed on Feb 4, 2025, 2:32 PM

Sign digitally

Creator and participants sign the protocol directly on their devices with a digital signature. After signing, protocol data is stored on the device used and can be completed.

PROTOCOL XTNV-QZHI-GKJ3-QTK7

Protocol licensing

Protocol cloud upload (253.4 KB)
Media cloud upload (14 / 28.6 MB)
Email: [email protected] ((Landlord))
Protocol signature data cloud upload
Create PDF and cloud upload
Create protocol archive entry
PROTOCOL XTNV-QZHI-GKJ3-QTK7

Share protocol

(👍 ^_^)👍 Protocol completed!

Archive & send

The protocol can be completed directly after signing. All protocol data and media are stored in the revision-safe S3 cloud archive and sent as a link to all participants – as a web page, PDF and printout.

Defect 1
Wall and ceiling repairs
£595.00
Defect 2
Final cleaning
£380.00
Defect 3
Return fee
£22.00
Sum of defect costs incl. tax £997.00
- Deposit £1,500.00
= Result £503.00
PDF
Save PDF to archive
Updated: Feb 16, 2026, 6:20 PM
Created: Jan 17, 2026, 1:21 PM

Settle the deposit

For take-backs with defects, a deposit settlement of the defects can be created automatically. Settlement is based on the handover protocols and the cost of remedying defects at take-back.

Trusted by over 5,000 companies

From small businesses to large enterprises – Protocol is used every day across many industries.

5.0
  • “We tried a lot of options and found the Protocol App to be the best solution for handovers.”

    Katrin Brendel Estate agent, Sparkasse Karlsruhe ImmoCenter
  • “Handover protocols are now effortless. Our customers are thrilled with the service.”

    Daniel Haller Managing director, Bajuwaren Living
  • “Handovers now take minutes — we would not want to be without it.”

    Tina Krüger Property manager, Walter Krüger Finanzkonzepte
  • “Protocol has revolutionised our processes. We now create protocols in minutes instead of hours and keep everything securely in one place.”

    Michael L. Head of Construction & Technology, PAMAX
  • “Creating the protocol went really well and was even fun. I never thought I would say that.”

    Felix Drösel Managing director, Drösel Immo
  • “As estate agents and property managers we had been looking for a solution like this for a long time. Fast, simple and clear — everything in one app. Thank you for making everyday work easier.”

    Stephan Graf Managing director, IMAG PASSAU

Frequently asked questions

Short answers on software, app, templates and archive for real-estate protocols.

What belongs in a handover protocol?

Typically the property and occasion, rooms or areas, condition and defects, meter readings, keys and inventory, photo documentation and signatures of all parties. Protocol guides you through these points with checklists and protocol templates – including media per area and a PDF for everyone.

How does a tenancy handover work for landlords?

In the software you set up the unit and appointment, open the matching move-in protocol template on site, capture condition and media room by room and sign digitally. Then you archive and send the protocol – the same flow applies to move-out.

Template vs. a free-form handover protocol?

A template standardises checklists and areas per unit type so handovers stay comparable. Free-form capture remains possible; most teams start from a move-in or inspection template and adapt it once to their portfolio.

Is there a handover protocol app – also offline?

Yes. The handover protocol app supports capture on smartphone or tablet on site; central planning and archive run in the web console. Condition capture can work offline and sync later.

Are digital signatures and the archive revision-safe?

Protocol closes protocols with a digital signature and stores protocol plus media in the revision-safe S3 archive. Handover, take-back and inspection protocols stay available in the tenancy file long-term.