Digital protocols for hospitality

Rooms, apartments and vacation rentals – one platform for handovers, cleaning and condition records.

deep.rent uses proven real estate object types and checklists for hospitality: room protocols, guest handovers, cleaning proof and damage capture with photos, signatures and PDF. Pick your role – hotels, vacation rentals or serviced apartments.

Everything for hospitality documentation

Capture, document and archive—built for check-in, check-out, cleaning and damage.

Photos, videos and scanner

Capture conditions in hotel rooms, vacation rentals and apartments quickly and traceably.

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Rooms, vacation rentals & apartments

Hotel rooms, vacation rentals and serviced apartments with areas, inventory and damage.

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Your look on the protocol

Logo, colours and templates—consistent for hotel and teams.

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Checklists for check-out & cleaning

Ready-to-use lists for check-in, check-out, housekeeping and inventory.

Checklist

Electrical installations
Smoke detectors
Windows and doors
Wall and ceiling
Floor
Lighting
Inventory
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Check-in and check-out protocols

Text modules, reading view and digital signature—also offline in the field.

FINISH PROTOCOL
PROTOCOL
SUMMARY
Handover Protocol xxTNv-QzHI-gL3-qtK7
| RENTPRO

Handover Protocol

Move-in documentation
Oakwood Drive Residence - Feb 12, 2026, 10:05

This handover protocol documents the condition of the object at the time of handover. It serves as a legally traceable source of evidence and information for the creator, the parties involved, and authorized third parties.

Single-family house
Object:
Oakwood Drive Residence
Object ID:
PROP-2001
Address:
12 Oakwood Drive, London SW1A 1AA, United Kingdom
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Modules for day-to-day hospitality

Self-service, import and industry workflows for hospitality.

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Coordinate teams

Multiple devices, permissions and scheduling for reception and housekeeping.

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Archive for hospitality files

Revision-safe S3 archive—protocols and media available long term.

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Self-service protocol

Share and create protocols via web link — no on-site appointment needed!

Self-service protocols let you create protocols without a personal appointment. Recipients get a link and capture details, photos and answers themselves in the browser. The finished protocol is imported automatically and ready to use straight away.

  • • Less effort for handovers, inspections and checks
  • • Participants capture the data themselves in the browser
  • • Uses your existing checklists and object structure
  • • Protocol saved automatically and ready to reuse

From check-in to deposit – in 6 steps

The professional solution for evidence-based hospitality documentation

Create objects and appointments on the PC

In the web console you create hotel rooms, vacation rentals or serviced apartments with location and contacts and schedule check-in or check-out appointments – conveniently on the desktop before on-site capture starts.

Capture the room and bathroom condition

Condition is captured with areas, inventory, checklists, photos and videos and damage. Data capture can be done offline.

FINISH PROTOCOL
PROTOCOL
SUMMARY
Check-out protocol xxTNv-QzHI-gL3-qtK7
| ALPINE VIEW

Check-out protocol

Check-out documentation room & bathroom
Hotel room 412 - 12.02.26, 10:05

This check-out protocol documents the condition of the hotel room / apartment at the time of guest departure. It serves as a legally traceable source of evidence for the operator, housekeeping, reception and authorised third parties.

Hotel room 412
Object:
Hotel room 412
Object ID:
HOT-0412
Address:
8 Promenade, 80331 Munich, Germany

Review the check-in or check-out protocol

The created protocol can then be reviewed by participants – on the creator’s device or via QR code on the participants’ own devices.

Maria Santos

Housekeeping

Signed on Feb 4, 2025, 2:32 PM

Sign digitally

Creator and participants sign the protocol directly on their devices with a digital signature. After signing, protocol data is stored on the device used and can be completed.

PROTOCOL XTNV-QZHI-GKJ3-QTK7

Protocol licensing

Protocol cloud upload (253.4 KB)
Media cloud upload (14 / 28.6 MB)
Email: [email protected] ((Reception))
Protocol signature data cloud upload
Create PDF and cloud upload
Create protocol archive entry
PROTOCOL XTNV-QZHI-GKJ3-QTK7

Share protocol

(👍 ^_^)👍 Protocol completed!

Archive & send

The protocol can be completed directly after signing. All protocol data and media are stored in the revision-safe S3 cloud archive and sent as a link to all participants – as a web page, PDF and printout.

Damage 1
Clean / replace stained mattress
£280.00
Damage 2
Repair scratch on furniture
£180.00
Damage 3
Repair faulty bathroom tap
£95.00
Sum of damage costs incl. tax £555.00
- Deposit £500.00
= Result £-55.00
PDF
Save PDF to archive
Updated: Feb 16, 2026, 6:20 PM
Created: Jan 17, 2026, 1:21 PM

Settle the deposit

For check-outs with damage, deposit settlement of the damage can be performed automatically. Settlement is based on the protocols created at check-in and the cost of remediating damage at check-out – ideal for vacation rentals and short-term lets.

Hospitality needs traceable condition records

Whether hotel room, vacation rental or serviced apartment: anyone who professionally manages guest turnovers documents conditions so they remain provable later. deep.rent replaces paper, scattered photos and media gaps with one digital path – from room and bathroom to PDF for team and guest.

Trusted by over 5,000 companies

From small businesses to large enterprises – Protocol is used every day across many industries.

5.0
  • “We tried a lot of options and found the Protocol App to be the best solution for handovers.”

    Katrin Brendel Estate agent, Sparkasse Karlsruhe ImmoCenter
  • “Handover protocols are now effortless. Our customers are thrilled with the service.”

    Daniel Haller Managing director, Bajuwaren Living
  • “Handovers now take minutes — we would not want to be without it.”

    Tina Krüger Property manager, Walter Krüger Finanzkonzepte
  • “Protocol has revolutionised our processes. We now create protocols in minutes instead of hours and keep everything securely in one place.”

    Michael L. Head of Construction & Technology, PAMAX
  • “Creating the protocol went really well and was even fun. I never thought I would say that.”

    Felix Drösel Managing director, Drösel Immo
  • “As estate agents and property managers we had been looking for a solution like this for a long time. Fast, simple and clear — everything in one app. Thank you for making everyday work easier.”

    Stephan Graf Managing director, IMAG PASSAU