Capture conditions in hotel rooms, vacation rentals and serviced apartments quickly, precisely and traceably – for check-in, check-out and cleaning.
Features for hospitality in the field
Media, location and scanner directly in the hospitality protocol – without media discontinuity.
Photos & videos from hotel & apartment
Capture condition, damage and handover on site with the camera.
REC
GPS & location
Store capture location automatically with the hospitality protocol.
Barcode & QR scanner
Identify rooms, apartments and inventory quickly.
bH6l-Vab9-QTyg-nYm8
Plans and overviews
Locate damage and markers precisely on room and floor plan documents.
Speech recognition
Capture notes and damage descriptions via voice-to-text in hotel and housekeeping.
At check-out a stain was found on the mattress. The mattress must be cleaned or replaced.
REC
The Protocol enables structured, media-based documentation directly during protocol creation in the hotel room, vacation rental or serviced apartment. Photos and videos are captured in context and assigned unambiguously to the hospitality protocol.
Structured media assignment
Media can be linked specifically to:
the hotel room / vacation rental
individual areas (room, bathroom, living area)
inventory, minibar and fixtures
documented defects
meters (e.g. water, electricity)
room and access handovers
Each capture is automatically given a timestamp and assigned by the system to the respective hospitality protocol.
👉 Example: A photo of a stain on the mattress is automatically assigned to the protocol and the corresponding room area.
Image annotation & marking
Photos can be edited and annotated directly within the app:
Placement of markers and arrows to highlight details
Visual marking of damage or particularities
Insertion of text entries directly in the image
Annotations are stored as part of the protocol and are traceable for revision purposes.
Capture and import functions
Multiple captures directly via the integrated camera
Multiple selection from the device gallery
Video recording within the app
Import of existing videos from the gallery
Media integration is seamless and remains fully embedded in the protocol structure.
Video export functions
Videos can be played and downloaded in the original version in the protocol web viewer.
When a video is paused at a point, the still image can be saved as an image file in full resolution.
The entire video can be saved as image files in 1-second segments.
Quality control
Image quality can be configured to optimise storage requirements and upload performance. This allows flexible adaptation to bandwidth, device capability and archiving requirements.
🎯 Photos and videos are captured in context in hotels and vacation rentals, timestamped and embedded in the protocol structure without media discontinuity – for check-in, check-out and cleaning.
Automatic location capture during hospitality recording
Where provided and permitted by the device, GPS location is captured automatically during protocol creation at the hotel, vacation rental or serviced apartment and stored with the protocol.
This documents: geographical position of the capture, time of location capture, assignment to the respective hospitality protocol. This improves traceability of the process and supports evidence for check-out, housekeeping and condition checks.
🎯 Location is captured automatically and assigned to the hospitality protocol – for greater traceability and evidence in hotel and apartment operations.
bH6l-Vab9-QTyg-nYm8
An integrated barcode and QR scanner enables direct capture of identification data – for example for rooms, apartments, inventory or key sets. IDs can be scanned directly and assigned to the respective hospitality protocol or object.
QR code stickers and object finder
Rooms, vacation rentals or inventory can also be labelled with a QR code sticker. The scanned ID is stored in the system and makes it possible to open the corresponding object immediately via the search function. The scanner thus serves not only for documentation but also as a quick object finder in day-to-day hotel and housekeeping operations.
🎯 The scanner captures IDs directly and doubles as a quick object finder in hotels and vacation rentals – no duplicate entry, with immediate assignment to the protocol.
Exact positioning within room and floor plans
Plan documents such as room plans, floor plans or overviews can be integrated into the hospitality protocol. Within these plans you can: position damage precisely, define areas (room, bathroom, living area) as markers, insert text notes or symbols.
Marked damage can be linked directly in the protocol as a hyperlink to the respective detailed description. Area markers can also be used in the self-service system to enable structured, location-based interaction. This visual positioning significantly increases the precision of hospitality documentation.
🎯 Damage and room areas are positioned precisely on the plan and linked to protocol documentation – for precise, traceable hospitality documentation.
At check-out a stain was found on the mattress. The mattress must be cleaned or replaced.
Efficient text entry via voice-to-text in hotel and housekeeping
Text modules, damage descriptions or cleaning documentation can be spoken via an integrated voice-to-text function and automatically converted to text.
This enables: fast capture directly during check-out, housekeeping or condition checks, fewer manual entries, more efficient documentation for extensive records. Speech recognition supports a smooth workflow, especially for mobile use in rooms and bathrooms.
🎯 Speech is converted directly to text – less typing, faster capture during check-out and a smoother workflow on site.
Your benefits from the capture technology
With every inspection you save time, reduce rework and strengthen your documentation.
Less rework, more time for what matters
Photos and videos on site, speech recognition and barcode scanning avoid duplicate entry and follow-up corrections. The effort per protocol goes down – every time you use it.
Clarity for everyone involved
Timestamps, location and linked media make every step traceable. For handovers, tenants or follow-up questions you have the facts at hand – no call-backs or chasing documents.
Legal certainty that grows with you
Every documented inspection strengthens your evidence. Complete protocols with media and metadata meet high standards for proof and compliance – from the first to the last documentation.
