FLEX
0.00 €
(per month net plus VAT)
- ✓ 0.75 GB storage included
- ✓ Overage: Pay-per-use
Pricing
The Protocol App offers two billing models: FLEX (pay-per-use with no monthly base fee) and license packages with a monthly package fee and included protocol allowance. Additional protocols are billed pay-per-use when needed.
License plans
Protocol App license plans
Choose the plan that fits your monthly protocol volume. Included allowances are covered; overage is billed pay-per-use.
Pay-per-use
Price per protocol
With pay-per-use you pay purely by consumption, optionally combined with a license plan. Select occasion, object category, and object type. Prices include quantity discounts and VAT.
Cloud storage
S3 storage for protocols and media
In addition to storage included in license plans, you can add more storage as a monthly package (incl. VAT).
| Storage | Monthly price |
|---|---|
| 750 MB | FREE |
| 100 GB Most popular | 12 . 00 € per month |
| 500 GB | 24 . 00 € per month |
| 1 TB | 39 . 00 € per month |
| 5 TB | 99 . 00 € per month |
Included in each protocol
Every protocol includes the following at no extra cost.
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S3 storage & archive
Permanent, audit-ready storage for your protocols.
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Email delivery
Automatic delivery to all parties via email.
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PDF & print
PDF export and print-optimised output.
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All features
All functions and customisation included.
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Digital signature
Legally valid signature option for protocols.
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All modules and teams
Access for all team users including modules.
Frequently Asked Questions
Everything you need to know about our pricing models.
Yes. In addition to FLEX (pure pay-per-use), license packages with a monthly base price and included protocol allowance are available (STARTER, TEAM, PROFESSIONAL, PORTFOLIO). The price calculator shows two variants in parallel: FLEX/pay-per-use and the matching package variant based on your monthly volume.
Billing is monthly based on protocols actually completed. In the package variant, the included allowance is applied first; only excess protocols are charged additionally pay-per-use. The calculator reflects this automatically (e.g. STARTER with 10 included — at 12, 2 are billed additionally). Invoices are issued electronically; we accept SEPA direct debit or credit card.
The FLEX model has no separate trial period, as it can be used permanently as pay-per-use without a monthly base fee. For license packages (STARTER, TEAM, PROFESSIONAL, PORTFOLIO) we offer a 14-day free trial.
The FLEX model includes 750 MB of storage. License packages include more storage depending on the plan (e.g. STARTER, TEAM, PROFESSIONAL, PORTFOLIO with increasing included storage). Once the available storage allowance is reached, no further data can be stored. You will receive a notice and can either switch to a package with more included storage, add storage as a monthly storage package, or delete archive and protocol data you no longer need to free up space. Protocols already created are not lost; affected protocols can be completed at any time after storage is freed or expanded.
FLEX: cancellation and plan changes are possible at any time. STARTER, TEAM, PROFESSIONAL, PORTFOLIO: minimum term of 3 months (plan is bound during this period). Upgrades to a higher plan are possible at any time; downgrades and cancellation only after the 3-month binding period ends. Optionally booked additional storage packages are billed monthly regardless, as long as they remain active.
The size of a protocol depends mainly on the number and quality of stored photos, videos, and documents. The following settings can significantly reduce storage needs: use as few videos as possible, since they require much more storage than photos. Reduce photo quality in the app settings if needed — medium quality is sufficient for most protocols. Use retention periods to automatically remove older or no longer needed protocols. Delete contacts or objects you no longer need; associated protocols can be cleaned up automatically. Regular archive cleanup helps keep storage needs low.