Delete profile

This article describes deleting your user profile and cloud access in the Protocol App — separate from log out or leave team.

Where to start

1. Open the user menu (profile area in the header, “My data”).
2. Expand the Danger zone accordion.
3. Tap Delete profile and cloud user access (red / danger button with warning icon).
   The app navigates to the Delete user page.

What deletion means (in-app copy)

The Delete user page warns that the action permanently removes:

• the user,
• the organization scope,
• all stored objects, and
• protocols created for them.

A clear confirmation question asks whether you really want to continue.

Summary before deletion

The page shows a summary, including:

• User (identifier),
• Organization (ID and name),
• Object count,
• Protocol count (evaluated locally).

You see the approximate scope before you confirm.

Flow and confirmation

• Use Cancel to stop, or the primary action (e.g. “Yes, I want to continue” — exact label depends on translation).
• The app may require re-authentication (e.g. OTP by email, magic link, or password, depending on setup and account).
• A final confirmation usually states that deletion cannot be undone.
• Success or failure is shown in a toast.

Important notes

• Overview of password, log out, and leave team: Password & account.
• Log out and leave team are different: they do not remove the entire account and all cloud data like this flow.
• Local files on the device may not be fully cleared by account deletion; you may need manual cleanup depending on device and app version. Follow in-app guidance and your IT / organization when returning devices.

Quick comparison