Logo, colours and templates—consistent on handover and walkthrough protocols.
Customisation in detail
Logo, equipment, document links, areas, checklists, protocol types and text blocks – aligned with your company.
Logo
Your logo and colours on protocols and in the app.
Equipment
Assign equipment to an object and present it clearly in the protocol.
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Name
Intercom
x
Group
Equipment
x
Product name, note
With an exact product name, the manual can be identified automatically. Powered by manualslib.com.
Link, documentation, manual
Object category
Real estate
Document links
Document links can be assigned to objects permanently.
Document links
House rules
Cancellation policy
Tenant portal and billing
Areas
Split objects into areas and rooms – structured like object management.
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Area
Group
AaAaH1H2H3
Hints and descriptions
Filter and assignment
Object category
Real estate
All object types
Checklists
Match templates and checks to object and occasion – comparable reports.
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Name
Electrical installations
Checklist selection
Test results can be added with a title for Defect, OK, As new, or your own text.
Defect
At least one point applies
Light switch not working
Socket not working
Switch or frame damaged
Intercom / doorbell not working
Generate entries with AI
OK
All points apply
Light switches work
Sockets work
Switches and frames undamaged
Intercom / doorbell works
Generate entries with AI
Protocol types
Define your own protocol types and tailor them to your use case.
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Occasion
Handover protocol
Title
Title
Description
AaAaH1H2H3
Description
Filter and assignment
Object category
Real estate
All addresses
All objects
All object types
Text blocks
Save standard phrases – faster protocols, same tone every time.
Aa
Supplements
Right of withdrawal
As a consumer you have the right to withdraw your consent to this protocol within...
Registration with the residents' registration office
As a tenant you are obliged to register with the competent registration authority within 14 days...
Registration or selection of an electricity tariff
Unless otherwise agreed in writing, the tenant must register the electricity meter...
Liability for damages, including subletting
As a tenant you are liable for damage to the rented property towards the landlord. In case of subletting...
Broadcasting fee
A broadcasting fee must be paid for every apartment, regardless of the number of people...
Hidden defects
Despite careful documentation, defects may be overlooked or conditions inadequately recorded...
Image Quality
Control image quality for better performance and clear evidence.
Image quality
Adjust quality
Original
High
Medium
Low
Upload
File size
A company logo can be stored centrally and used by all team members.
The logo is shown automatically in documents and in the viewer.
- Set the logo once for the whole team
- Use in the PDF protocol
- Shown in the protocol viewer
- A consistent look for all protocols
👉 Example: After upload, your company logo appears on every PDF protocol and in the web viewer for all users.
🎯 Consistent branding: set once, visible everywhere in the app and protocols.
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Name
Intercom
x
Group
Equipment
x
Product name, note
With an exact product name, the manual can be identified automatically. Powered by manualslib.com.
Link, documentation, manual
Object category
Real estate
Equipment can be defined freely with group, product name and an optional link, e.g. to a manual or documentation.
You can then add the equipment to an object and use it in protocols.
- Freely definable equipment
- Grouping supported
- Product name for identification
- Link to documentation
- Can be assigned to an object
👉 Example: A kitchen unit with a link to its manual is assigned to the object and appears clearly structured in the protocol.
🎯 Define equipment centrally – clear and recognisable in every protocol.
Document links
House rules
Cancellation policy
Tenant portal and billing
Document links can be assigned to objects permanently.
Saved links are available automatically when you create protocols and can be stored long-term for object types.
- Save links to documents or portals
- Assign to an object or object type
- Automatic display in the protocol
- Consistent use across the team
👉 Example: A link to the house rules is stored on the “Apartment” object type – it appears automatically in every handover protocol.
🎯 Important documents always at hand – no manual follow-up.
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Area
Group
AaAaH1H2H3
Hints and descriptions
Filter and assignment
Object category
Real estate
All object types
Areas let you structure an object into rooms or sections.
Areas are maintained as master data and used automatically when you create protocols.
For each area you can store a name, group and a description.
The description can be written in Markdown and supports headings, lists and notes.
Areas can be filtered by object type so only relevant areas are shown.
- Freely definable area name
- Areas can be grouped
- Description in Markdown
- Headings and bullet lists supported
- Filter by object type
- Used when creating protocols
- Consistent structure for the whole team
👉 Example: “Bathroom” and “Kitchen” are separate areas – the plumbing checklist only appears in Bathroom.
🎯 Structure objects logically – capture and protocols stay clear.
CancelChecklistDone
Name
Electrical installations
Checklist selection
Test results can be added with a title for Defect, OK, As new, or your own text.
Defect
At least one point applies
Light switch not working
Socket not working
Switch or frame damaged
Intercom / doorbell not working
Generate entries with AI
OK
All points apply
Light switches work
Sockets work
Switches and frames undamaged
Intercom / doorbell works
Generate entries with AI
Checklists can be built as your own sets and tailored to your company, objects and workflows.
Each checklist consists of freely definable checkpoints and rating types and is shown automatically when creating a protocol whenever the defined conditions are met.
- Create your own checklist sets
- Several checklists in parallel
- Use by protocol occasion or object
- Freely definable rating types
- Define checkpoints with preset wording
- AI-assisted creation of new entries
- Filters by occasion, object type, address, object and area
- Automatic use in the protocol
👉 Example: A take-back checklist only appears for take-back protocols – not for first handover.
🎯 The right checklist at the right time – no manual searching.
CancelProtocolsDone
Occasion
Handover protocol
Title
Title
Description
AaAaH1H2H3
Description
Filter and assignment
Object category
Real estate
All addresses
All objects
All object types
Protocol types define the occasion and flow of a protocol.
Alongside handover and take-back, you can define your own protocol terms to match your company, objects or workflows.
- Name and configure your own protocol types
- Add explanatory texts in Markdown
- Combine checklists, text blocks, areas, equipment and document links per type
- Filter and assign by object type, address, object, area and further criteria
- Consistent terminology and workflows across the team
👉 Example: The “Maintenance” protocol type automatically shows your maintenance checklists and matching text blocks.
🎯 Every occasion with a clear structure – wording and content fit your use case.
Aa
Supplements
Right of withdrawal
As a consumer you have the right to withdraw your consent to this protocol within...
Registration with the residents' registration office
As a tenant you are obliged to register with the competent registration authority within 14 days...
Registration or selection of an electricity tariff
Unless otherwise agreed in writing, the tenant must register the electricity meter...
Liability for damages, including subletting
As a tenant you are liable for damage to the rented property towards the landlord. In case of subletting...
Broadcasting fee
A broadcasting fee must be paid for every apartment, regardless of the number of people...
Hidden defects
Despite careful documentation, defects may be overlooked or conditions inadequately recorded...
Text blocks provide consistent documentation language while still allowing company-specific customisation.
Recurring phrases can be prepared and inserted automatically or manually depending on the use case.
- Maintain company-specific wording centrally
- Markdown-based editing with headings and lists
- Automatic insertion via filters
- Manual add-on at any time
- AI-assisted creation of new blocks
👉 Example: The “Handover notes” block is inserted via filter only for handover protocols.
🎯 Consistent wording – faster protocols, fewer typos.
Image quality
Adjust quality
Original
High
Medium
Low
Upload
File size
Image quality can be tuned to match your company requirements.
This lets you control file size, upload speed and visual detail per workflow.
- Configurable photo quality for protocol images
- Optimised for mobile networks and slower connections
- Balanced ratio of sharpness and storage usage
- Consistent quality settings for the whole team
- Faster upload and archiving performance
👉 Example: On a slow site network, photos upload at reduced quality – policy stays the same for everyone.
🎯 Clear photos, less data – smoother teamwork, evidence stays usable.
Adapted to your company
Objects, protocols and workflows can be captured to match your line of business, field of use, and technical or normative requirements.
Consistent documentation
Every protocol follows the same structure and uses defined terms, ratings and templates.
That yields traceable, comparable results across the whole team.
Fit for industry and regulations
Objects, workflows and protocols can be structured by type of business, internal guidelines or technical standards.
The system suits different industries and requirements.
Less effort when creating
Settings defined once are applied automatically.
Relevant checklists, areas and text blocks appear without manual selection.
Clear, traceable protocols
Fixed structures and defined content keep protocols clear and complete.
On later review, every detail remains unambiguously assigned.